We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast shipping. The effect is not the original but for this money will go
High quality product
very nice product and good price
Good glasses! Disappointed one-missing on one side of the magnetic holder of the front cover!! So basically everything is ok
The parcel came in a week, the delivery was chosen from russia, to the tomsk region. For 2715.14 rubles in the order were glasses, joystick, cable and keychain.
Good glasses, they have focus, and the headphones listen well. You can turn up and down the volume and hit the screen with a button that drives a touch mechanism, to keep it from turning off.
The item came quickly but without charging cord For joystick
The store shipped item so quickly. I recommend the seller. Product description was accurate and item was intact
The picture quality is cloudy, but otherwise normal
Excellent thank the store for his sincerity and quality of the goods
Hood
The goods came at the appointed time. the packaging is excellent. Thank you to the store. the goods are quality. but i have a vision (+) then i have to wear my glasses, which is not very convenient. and the rest is ok.
Fast delivery, ordered 20.05 came by courier 22.05, as a gift adapter 3,5 put, until i checked, check write off, the package is not crumpled
In my city came quickly, and the courier cdek waited another three weeks ((glasses cool. The child is happy. Thank you